Ozlem Ozturk Bilal

FREELANCE,

Business and Marketing Strategist,

Global Organization - USA

Myths are public dreams, dreams are private myths. (Joseph Campbell) 
Before starting a business, it's important to outline the current situation and goal results in a business plan. Creating the plan not only forces you take a good look at all aspects of your business, from financial, to target market, and more, but also, it becomes the road map for success.
I can support you to make your business dreams real by Business and Marketing Plan creation experience and customer acquisition as a focal point NA Market.

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ISC INDUSTRIES Inc,

International Gas Spring Manufacturer and Distributor,

Commercial – OEM Business Development Manager,

Global Organization - NJ-USA (Aug’16 –)

• ​Responsible for winning new business at required margin and volume levels to meet growth objectives,

• ​​​Develop new product lines for US and Global Market as a worldwide supplier,

• ​Responsible for improving ways to build customer relationships to promote growth,

• ​Actively collecting market data for updated catalog management,

 

BAYRAK LASTIK,

International Rubber-Metal Component Producer,

R&D – Head of Key Account Management,

Global Organization - Home Office USA (Mar’15 – Aug’16)

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• Tracked new projects in OE and AM Business and prepare price quotations, product development plan and share them through customer portals,

• Identified, developed and maintained customer contacts to ensure Bayrak is established preffered source in targeted automotive markets,

• Coached a team on account development, account planning, relationship building,

• Effectively handled all interactions and relationships with key strategically important customers to grow the business,

• Contributed to evolving the client brand, developing sales and strategy for the business,

• Maintained strong sales pipeline through effective relationship building and call management with customers,

• Continually seeked ways of improving ways to build customer relationships to promote growth,

• Worked with customer to identify value-added opportunities. Was responsible for winning new business at required margin and volume levels to meet growth objectives,

• Tracked record of business on financial, technical and communicative base.

 

HANN AUTO PARTS & SOLUTIONS ,

International Commercial Vehicles’ Parts Sales & Marketing

Sales & Marketing – Business Development Manager,

Global Organization - Bursa, Turkey (Oct’13 – Aug’14)

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• Made both domestic and international site visits to customer and present the new company

• Assessed global and regional macro industry trends to coordinate the marketing team to prepare global, regional marketing targets and tactic

• Created and managed internal & external corporate and brand communication for all stakeholders

• Evaluated customer experience and satisfaction

• Followed the brand registration compliance with legal and national authorities

• Assessed the budget control key performance indicators (kpi)

• Evaluated financial analysis of market, consumer and product

• Directed the PR and creative agency

 

AKTAS HOLDING,

International Air Suspension System Producer

Marketing Manager, Global Organization - Bursa, Turkey (Oct’11 – Mar’13)

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• Created the global brand strategy according to consumer behaviors in the industry

• Assessed global and regional macro industry trends to coordinate the marketing team to prepare global, regional marketing targets and tactics

• Managed a global team (Turkey, China, Brazil, Europe, US)

• Coordinated the team to make the potential market, customer and product analysis, give yearly sales targets and follow the market evaluation

• Gave yearly targets to sales team and track monthly their performance

• Created and managed internal & external corporate communication for all stakeholders

• Evaluated customer experience and satisfaction

• Executed global ATL and BTL budget of €4M for 3 brands and improve communication strategies

• Assessed the budget control key performance indicators (kpi)

• Evaluated financial analysis of market, consumer and product (profitability)

• Directed the PR and creative agency

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• Presented monthly sales reports – turnover, profitability, communication - to Board of Directors

 

THE SHELL COMPANY,

Gas & Oil Company

Communication Manager, Lubricants Supply Chain & Downstream One Project

Istanbul, Turkey (Apr’09 – Sep’11)

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• Prepared annual communication plans & budget, and tracked them on monthly basis

• Managed Stakeholder analysis

• Used multi-communication channels effectively

• Organized internal communication events and benchmark with other group companies

• Coordinated relations with external affairs and advertising agencies

• Directed customer/dealer communication packs preparation to be distributed to customers and sales team

• Presented monthly communication report to Board of Directors

 

FCA,

Automotive Industry

New Product Development Supervisor & Product Manager, Commercial Vehicles

Istanbul, Turkey (Nov’06 – Apr’09)

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• Worked within the team to select the new vehicle project among the alternatives

• Prepared product grids, launch events and managed stakeholders

• Worked with Technical Development Team in Italy to determine on external/internal design

• Followed the latest trends and developments in the automotive industry

• Created yearly product and communication strategies, and tracked on monthly basis to present Board of Directors

 

Vehicle Logistic Responsible, Commercial Vehicles 

Istanbul, Turkey (Jul’05 –Nov’06)

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• Performed stock rate optimization

• Managed customer orders as well as dealer and supplier communication

• Prepared logistic and order tables for month-end

 

Cost Engineer, Plastic and Electrical Components

Bursa, Turkey (Jun’04 – Jul’05)

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• Prepared detailed cost analysis for plastic and electrical components of the vehicle.

• Visited suppliers with the buyer to make a deal for the realistic unit price and find cost reduction opportunities on the vehicle

 

VALEO,

Automotive Industry

Quality and Logistic Engineer, Clutches of Passenger Cars

Naples, Italy (Apr’03 – Jun’04)

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• Solved quality problems about clutches on FIAT – GM platform.

• Controlled new product’s sample and modifications on the product.

• Prepared weekly and monthly reports for Valeo group, and managed customer orders